Loaner Car Policy
Eligibility
To be eligible for a loaner a customer vehicle must meet BOTH of the following criteria. However, we still cannot always guarantee availability
• Customer Vehicle must be in for a Repair item
• Car is being held overnight
Prioritization
If a customer meets the eligibility requirement for a loaner car than the loaner cars will be prioritized by the following
• Customer vehicle has backordered part and it not drivable
• Customer vehicle is being held for 2 days or more
• Customer has kids in car seats and is not able to use LYFT or UBER
Thank you for your understanding and we appreciate your business.